FAQs

Payment Methods

We currently accept Visa, Mastercard, and PayPal as payment methods.

Sizing Questions

Please take a look at each size chart on the product pages, if that doesn’t answer your question, send us an email at info@thirty-seveneast.com and we can answer all your questions!

Care Instructions

Please refer to care instructions on each item's tag. If an item is damaged by customer, it is no longer eligible for return or exchange.

Making Changes to an Order

Unfortunately, we are unable to change or modify any orders after they have been placed. 

Order Lead Times

Please allow up to 5 business days for your order to process. Shipping times vary based on the shipping address provided and current shipping conditions. Please note that shipping delays may occur during high demand periods like sale events or holidays.